{"id":3,"date":"2022-07-11T10:36:54","date_gmt":"2022-07-11T10:36:54","guid":{"rendered":"https:\/\/wgl-dsites.net\/ridius\/?page_id=3"},"modified":"2026-08-17T12:37:14","modified_gmt":"2026-08-17T11:37:14","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/trustrideapp.com\/fr\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64d5c979 e-flex e-con-boxed e-con e-parent\" data-id=\"64d5c979\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ef4f0c2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ef4f0c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p>La pr\u00e9sente Politique de Confidentialit\u00e9 d\u00e9crit la mani\u00e8re dont Sama Mobility Solution, soci\u00e9t\u00e9 \u00e9ditrice de l&#8217;application Trust Ride (ci-apr\u00e8s \u00ab Trust Ride \u00bb, \u00ab la Plateforme \u00bb ou \u00ab nous \u00bb), collecte, utilise, conserve et prot\u00e8ge les donn\u00e9es \u00e0 caract\u00e8re personnel des utilisateurs (passagers, chauffeurs et repr\u00e9sentants d&#8217;entreprises clientes).<\/p>\n<p>Ces traitements sont r\u00e9alis\u00e9s conform\u00e9ment \u00e0 la loi organique n\u00b0 2004-63 du 27 juillet 2004 relative \u00e0 la protection des donn\u00e9es \u00e0 caract\u00e8re personnel et sous le contr\u00f4le de l&#8217;Instance Nationale de Protection des Donn\u00e9es Personnelles (INPDP).<\/p>\n<p>En utilisant Trust Ride, l&#8217;utilisateur reconna\u00eet avoir pris connaissance de la pr\u00e9sente Politique. Celle-ci se lit conjointement avec les Conditions G\u00e9n\u00e9rales d&#8217;Utilisation.<\/p>\n<h5 class=\"wp-block-heading\">01. Responsable du traitement<\/h5>\n\n<p class=\"wp-block-paragraph\">Le responsable du traitement des donn\u00e9es est :<\/p>\n<p><strong>Sama Mobility Solution<\/strong><\/p>\n<p>Adresse : <a href=\"https:\/\/maps.app.goo.gl\/Dfy2jD577jzqPNxi8\">Avenue Raed Bjaoui, Sousse M\u00e9dina, 4000, Sousse, Tunisie<\/a><\/p>\n<p>T\u00e9l\u00e9phone : <a href=\"telto:+2169211111\">+216 92 211 111<\/a><\/p>\n<p>E-mail : <a href=\"mailto:infor@trustrideapp.com\">infor@trustrideapp.com<\/a><\/p>\n\n<h5 class=\"wp-block-heading\">02. Donn\u00e9es collect\u00e9es<\/h5>\n\n<p class=\"wp-block-paragraph\">Selon le profil de l&#8217;utilisateur, Trust Ride est susceptible de collecter les cat\u00e9gories de donn\u00e9es suivantes :<\/p>\n<p><strong>Donn\u00e9es d&#8217;identification :<\/strong><\/p>\n<ul>\n<li>Nom, pr\u00e9nom, num\u00e9ro de t\u00e9l\u00e9phone, adresse e-mail.<\/li>\n<\/ul>\n<p><strong>Donn\u00e9es de trajet :<\/strong><\/p>\n<ul>\n<li>Donn\u00e9es de g\u00e9olocalisation, points de d\u00e9part et d&#8217;arriv\u00e9e, historique des courses.<\/li>\n<\/ul>\n<p><strong>Donn\u00e9es sp\u00e9cifiques aux chauffeurs :<\/strong><\/p>\n<ul>\n<li>Pi\u00e8ce d&#8217;identit\u00e9, permis de conduire, documents et immatriculation du v\u00e9hicule, assurance.<\/li>\n<\/ul>\n<p><strong>Donn\u00e9es de paiement :<\/strong><\/p>\n<ul>\n<li>Informations relatives au mode de paiement (cash, carte, etc), aucun collecte de donn\u00e9es de paiement personelle.<\/li>\n<\/ul>\n<p><strong>Donn\u00e9es techniques :<\/strong><\/p>\n<ul>\n<li>Type d&#8217;appareil, identifiants techniques, donn\u00e9es d&#8217;usage de l&#8217;application.<\/li>\n<\/ul>\n\n<h5 class=\"wp-block-heading\">03. Finalit\u00e9s du traitement<\/h5>\n\n<p class=\"wp-block-paragraph\">Les donn\u00e9es sont trait\u00e9es pour les finalit\u00e9s suivantes :<\/p>\n<ul>\n<li>Fournir le service de mise en relation entre passagers et chauffeurs.<\/li>\n<li>G\u00e9rer les comptes utilisateurs et l&#8217;ex\u00e9cution des courses.<\/li>\n<li>Assurer le calcul et le traitement des paiements.<\/li>\n<li>Renforcer la s\u00e9curit\u00e9 des trajets et pr\u00e9venir les usages frauduleux.<\/li>\n<li>Assurer l&#8217;assistance et le suivi des signalements.<\/li>\n<li>Am\u00e9liorer le service et, le cas \u00e9ch\u00e9ant, communiquer des informations, dans le respect du consentement de l&#8217;utilisateur.<\/li>\n<\/ul>\n\n<h5 class=\"wp-block-heading\">04. Base l\u00e9gale et consentement<\/h5>\n\n<p class=\"wp-block-paragraph\">Le traitement des donn\u00e9es repose, selon les cas, sur l&#8217;ex\u00e9cution du service demand\u00e9 par l&#8217;utilisateur, sur le respect d&#8217;obligations l\u00e9gales, ou sur le consentement de l&#8217;utilisateur, notamment pour les communications \u00e0 caract\u00e8re commercial. Le consentement peut \u00eatre retir\u00e9 \u00e0 tout moment.<\/p>\n\n<h5 class=\"wp-block-heading\">05. Dur\u00e9e de conservation<\/h5>\n\n<p class=\"wp-block-paragraph\">Les donn\u00e9es sont conserv\u00e9es pendant la dur\u00e9e n\u00e9cessaire aux finalit\u00e9s pour lesquelles elles ont \u00e9t\u00e9 collect\u00e9es, puis archiv\u00e9es ou supprim\u00e9es conform\u00e9ment \u00e0 la r\u00e9glementation applicable. Dur\u00e9es de conservation allant de 3 \u00e0 5 ans selon la cat\u00e9gorie de donn\u00e9es.<\/p>\n\n<h5 class=\"wp-block-heading\"><strong>06.\u00a0 Partage des donn\u00e9es\u00a0 <\/strong><\/h5>\n\n<p class=\"wp-block-paragraph\">Les donn\u00e9es peuvent \u00eatre communiqu\u00e9es, dans la stricte mesure n\u00e9cessaire, aux cat\u00e9gories de destinataires suivantes :<\/p>\n<ul>\n<li>Les chauffeurs et passagers concern\u00e9s par une m\u00eame course.<\/li>\n<li>Les prestataires techniques et sous-traitants agissant pour le compte de Trust Ride.<\/li>\n<li>Les autorit\u00e9s comp\u00e9tentes, sur r\u00e9quisition l\u00e9gale.<\/li>\n<\/ul>\n<p>Trust Ride ne proc\u00e8de \u00e0 aucune vente des donn\u00e9es personnelles des utilisateurs.<\/p>\n\n<h5 class=\"wp-block-heading\">07. S\u00e9curit\u00e9 des donn\u00e9es<\/h5>\n\n<p class=\"wp-block-paragraph\">Trust Ride met en \u0153uvre des mesures techniques et organisationnelles raisonnables afin de prot\u00e9ger les donn\u00e9es contre tout acc\u00e8s, alt\u00e9ration, divulgation ou destruction non autoris\u00e9s, dans les limites des moyens technologiques disponibles.<\/p>\n<h5><strong>08. Droits des personnes concern\u00e9es\u00a0<\/strong><\/h5>\n<p>Conform\u00e9ment \u00e0 la loi organique n\u00b0 2004-63, l&#8217;utilisateur dispose notamment d&#8217;un droit d&#8217;acc\u00e8s, de rectification et d&#8217;opposition relatif \u00e0 ses donn\u00e9es personnelles.<\/p>\n<p>Ces droits peuvent \u00eatre exerc\u00e9s en contactant Sama Mobility Solution \u00e0 l&#8217;adresse <a href=\"mailto:infor@trustrideapp.com\">infor@trustrideapp.com<\/a> ou par courrier \u00e0 l&#8217;adresse du si\u00e8ge,Immeuble El Hayfyene, Bloc B, 2eme \u00e9tage, Avenue Raed Bjaoui, Sousse M\u00e9dina, 4000, Sousse, Tunisie.<\/p>\n<h5><strong>09.\u00a0 Cookies et traceurs\u00a0<\/strong><\/h5>\n<p>Le site et l&#8217;application peuvent utiliser des cookies et technologies similaires afin d&#8217;assurer leur bon fonctionnement et de mesurer leur audience. L&#8217;utilisateur peut param\u00e9trer ses pr\u00e9f\u00e9rences.\u00a0<\/p>\n<h5><strong>10\u00a0 Modification de la Politique\u00a0<\/strong><\/h5>\n<p>Trust Ride se r\u00e9serve le droit de modifier la pr\u00e9sente Politique afin de l&#8217;adapter aux \u00e9volutions l\u00e9gales ou techniques. La version applicable est celle publi\u00e9e sur l&#8217;application et le site \u00e0 la date de son utilisation.<\/p>\n\n<h5 class=\"wp-block-heading\"><b>11. Contact<\/b><\/h5>\n<p>Pour toute question relative \u00e0 vos donn\u00e9es<\/p>\n\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Sama mobility solutions<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><a href=\"https:\/\/maps.app.goo.gl\/Dfy2jD577jzqPNxi8\"><span style=\"font-weight: 400;\">Avenue Raed Bjaoui, Sousse M\u00e9dina, 4000 <\/span><span style=\"font-weight: 400;\">,Sousse,Tunisia<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T\u00e9l\u00e9phone : <a href=\"telto:+2169211111\">+216 92 211 111\u00a0<\/a><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email : <a href=\"mailto:info@trustrideapp.com\">info@trustrideapp.com<\/a><\/span><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>La pr\u00e9sente Politique de Confidentialit\u00e9 d\u00e9crit la mani\u00e8re dont Sama Mobility Solution, soci\u00e9t\u00e9 \u00e9ditrice de l&#8217;application Trust Ride (ci-apr\u00e8s \u00ab Trust Ride \u00bb, \u00ab la Plateforme \u00bb ou \u00ab nous \u00bb), collecte, utilise, conserve et prot\u00e8ge les donn\u00e9es \u00e0 caract\u00e8re personnel des utilisateurs (passagers, chauffeurs et repr\u00e9sentants d&#8217;entreprises clientes). Ces traitements sont r\u00e9alis\u00e9s conform\u00e9ment \u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Trust Ride<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trustrideapp.com\/fr\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - Trust Ride\" \/>\n<meta property=\"og:description\" content=\"La pr\u00e9sente Politique de Confidentialit\u00e9 d\u00e9crit la mani\u00e8re dont Sama Mobility Solution, soci\u00e9t\u00e9 \u00e9ditrice de l&#8217;application Trust Ride (ci-apr\u00e8s \u00ab Trust Ride \u00bb, \u00ab la Plateforme \u00bb ou \u00ab nous \u00bb), collecte, utilise, conserve et prot\u00e8ge les donn\u00e9es \u00e0 caract\u00e8re personnel des utilisateurs (passagers, chauffeurs et repr\u00e9sentants d&#8217;entreprises clientes). 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